Privacy Policy

Privacy Policy

This Privacy Policy explains how Frog Parcel processes personal data when you use frogparcelmelody.mom. It describes the categories of data we collect, the purposes for which we use it, the circumstances in which we share it, and the choices and rights that may be available to you.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Privacy Office

Contact Information

Email contact
Telephone
+594 694 00 62 24
Mailing address
1430 Avenue Gaston Monnerville, 97320 Saint-Laurent-du-Maroni
Privacy contact
01

Data We Collect

We may collect identification details, contact information, message content, service request information, technical data, and usage data. In a notary context, this may also include information needed to assess a request, prepare a record, or manage an appointment or inquiry. We limit collection to what is relevant for the stated purposes.

The categories collected depend on how the site is used and which forms are submitted.
02

How We Collect Data

We receive data directly from you when you complete forms, send messages, or otherwise interact with the site. We also collect certain data automatically through device and browser interactions, including log data and cookie-related information. In some cases, we may receive limited information from service providers that support hosting, security, or analytics functions.

Information comes from users, browser activity, and service providers involved in site operation.
03

Cookies We Use

The site may use essential cookies needed for security, page function, and form handling. It may also use preference cookies to remember settings and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.

We use a standard mix of cookies for operation, preferences, and basic measurement.
04

Cookie Controls

You may manage cookies through your browser settings and, where provided, through on-site preference tools. Blocking some cookies may affect site performance or limit certain features. Browser settings may also allow you to delete stored cookies after a session ends.

Cookie preferences can usually be adjusted in the browser or through site controls where available.
Processing category

How We Use Data

We use personal data to operate the website, respond to inquiries, manage requests, maintain security, monitor performance, and keep records needed for administration and compliance. In a notary-related context, this may include handling appointment requests, preparing communications, and preserving records associated with a submitted inquiry where appropriate. We may also use limited technical data to diagnose issues and improve reliability.

We process data only for operational, administrative, and legal purposes connected to the site.
Third-party sharing

Service Providers

We may share personal data with hosting, security, maintenance, analytics, and communications providers that support the operation of the site. These parties act under instructions or contractual obligations appropriate to their role and may not use the data for unrelated purposes. If a business reorganization affects how data is handled, we will apply suitable safeguards to the extent required by law.

Service providers receive only the information needed to perform their assigned functions.
GDPR

Regulation

GDPR Overview

Under the GDPR, we process personal data only where we have a lawful basis, such as consent, contract performance, legal obligation, or legitimate interests. We also apply data minimization, purpose limitation, and storage limitation principles to the extent relevant to our operations.

Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in some cases, users outside it when the processing is connected to EEA-related activity.
This section applies where the GDPR governs our processing.

Data handling and privacy rights

GDPR Rights

Where the GDPR applies, you may have rights to access, correct, delete, restrict, or object to processing, and to request portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing. You may also raise concerns with the competent supervisory authority.

GDPR rights are available only to the extent they apply to the relevant processing activity.
User Rights

Your Rights

Depending on your location and the applicable law, you may have rights to access your data, request correction or deletion, object to certain processing, or ask for restriction of processing. Where consent is the basis for processing, you may withdraw it for future use. Some requests may be limited by legal obligations or by the need to protect the rights of others.

Available rights may vary depending on the legal basis and the nature of the processing.
Requests

How to Make a Request

To exercise a privacy right, submit a clear request using the contact details in this policy and include enough information for us to verify your identity and understand the request. We may ask for additional details where needed to prevent unauthorized disclosure. If we cannot act on a request, we will explain the reason where required by law.

Requests are reviewed against identity and scope requirements before any disclosure or action is taken.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including any follow-up administration, dispute handling, security review, or legal compliance. When data is no longer required, we delete it, anonymize it, or retain it only where a lawful basis or legal duty requires continued storage.

Retention periods depend on the reason the data was collected and any legal or operational need to keep it.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the site or other appropriate means. Continued use of the site after an update means the revised policy will govern future processing.

We may revise this policy when our practices, services, or legal obligations change.